Stephens Fresh Foods Blog

Order Cut Off Times

8/7/2019

Our aim is always to provide a first class product with a first class service, we have re-addressed our cut off times for full and additional orders for the NEXT DAY to ensure the efficiency and accuracy of your order and delivery.

Cut off time for additional and orders for the NEXT DAY is 15:00 pm

For customers that collect ex works from us, please allow 1 hour for your order to be picked and paperwork produced prior to collecting, we are open for collections 5 days per week from 8:00am - 15:00pm

0 Comments

May 2019 Stephens Salute

25/6/2019

May 2019 Stephens Salute to our Nicky Davis in our Production Department, for going above and beyond for our customers, Our proud MD Paul Lawson presenting Nicky with his Stephens Salute and a £50.00 John Lewis Voucher ! Well done Nicky from all the Stephens Team and Thank you !

1 Comment

June 18th, 2019

18/6/2019

0 Comments

Returns Policy

28/5/2019

We would like to take this opportunity to update our customers with regards to our Product Returns Policy.

Any issues with products after the day of delivery must be raised and returns authorised with your Stephens Fresh Foods Account Manager, all discrepencies must be notified to us within 24 hours.

Stephens delivery drivers are no longer permitted to collect product without a pre-arranged and agreed collection note, it is essential that the product is kept in its original packaging and undamaged and with original batch labels and dates, if product has been opened we assume that the delivery was previously accepted and a collection and credit will not be accepted.

If in the unlikely event the incorrect product has been supplied or if we have over or under supplied the driver is authorised to return on the day and upon its return and inspection a credit will be processed.

We thank you for your support and understanding as it is imperitive that procedures are maintained in accordance with our BRC A grade certification and FSA approval.

0 Comments

May 15th, 2019

15/5/2019

0 Comments

First Aid Awards

26/4/2019

Many Congratulations to Dan, Jackie, Younes and Kris for passing the St Johns Ambulance First Aid at Work and our Proud MD Paul in the middle presenting the awards. A big thank you to you all.

1 Comment

BRC A Grade 2019 Cert

3/4/2019

2 Comments

Pork Market Update

28/3/2019

We would like to take this opportunity to provide an update on the raw material pork market, we are expecting to see the continuation of significant raw material inflation within the marketplace, Pig prices have increased over the last few weeks across Europe, as pig herd numbers are low.
Denmark, Holland and Germany are Killing less, Germany in particular who can slaughter up to 1 million pigs per week are down by at least 100,000 pigs per week, the UK Pig herd is also in short supply.

There is an outbreak of ASF (African Swine Flu) in China, there demand for pork has increased and Denmark in particular will take advantage as they are actively supplying Asia and Australia who are paying much high prices than in the EU.

This is now having a significant impact on the food manufacturing industry in particular BSD Bacon Backs for Curing and Slicing have increased again by another 10p/lb this week and the price of pork is on the rise, goods like Belgian pate and pork-based charcuterie are expected to rise add to this is the uncertainty and cost implications of Brexit, it makes for a very challenging market.